1. Information We Collect
We collect information you provide directly:
- Account Information: Email address and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
- Document Content: Files you upload for SWP tagging (processed temporarily and not stored permanently)
- Usage Data: How you interact with our Service to improve functionality
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process your subscriptions and payments
- Send important service-related communications
- Improve and optimize our Service
- Protect against fraud and abuse
3. Document Processing
When you upload documents for SWP tagging:
- Documents are processed in memory and not permanently stored on our servers
- Tagged output is generated and provided to you immediately
- We do not retain copies of your documents after processing
- GPT Idea Builder content is generated via OpenAI and subject to their privacy practices
4. Data Security
We implement industry-standard security measures:
- HTTPS encryption for all data transmission
- Bcrypt password hashing
- CSRF protection on all forms
- Secure session management
- Regular security audits
5. Third-Party Services
We use trusted third-party services:
- Stripe: For secure payment processing
- OpenAI: For GPT Idea Builder features (Pro tier only)
- Replit: For hosting infrastructure
6. Cookies and Tracking
We use essential cookies for:
- Session management and authentication
- CSRF protection
We do not use advertising cookies or third-party tracking.
7. Data Retention
We retain your account information as long as your account is active. You may request deletion of your account and associated data by contacting us.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of non-essential communications
9. Children's Privacy
The Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our Service.
11. Contact Us
For privacy-related questions or to exercise your rights, please contact us through the About page.